FAQs

All

Do you support & offer unique models/rate-plans?

Yes, we do!

Our platform is highly flexible and built to support less common business models and unique/different rate plans.

A few examples: rate plans for selling rooms by time-slots/hourly basis (rather than nights), long-stays, opaque/packages rates, CUG rates, bulk rates, offline rates, and many more…

Among our demand network partners, we have demand partners that specialize in selling rooms by utilizing, promoting, and offering unique models (as per the above/many others).

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Can I set my own terms/agreement with an hotel?

Yes, you can!

You have full liberty to contact any hotel listed on our platform.

Once the terms/agreement with the hotel is done and concluded, the hotel can easily set it up.

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Can I approach a listed property (hotel)?

Yes, of course!

Any hotel/property working with us (via the marketplace or otherwise) is available for you to directly contact and contract by agreeing on a bilateral relationship (agreement).

Our platform advocates ‘full transparency‘ so if there is a generating of bookings for a hotel, then the hotel is fully aware of it.

Initiating a contact request is very easy and can be done directly from the Platform (or externally, by email, phone or any mean you choose).

Once an agreement is reached, the hotel can in a very easy process set and configure it.

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How do I get paid for bookings?

It’s easy!

For accommodation providers:

For bookings made via our marketplace and/or where you do not have an existing relationship with the travel provider, our payment module will be used for receiving payments.

In case you have in place an existing relationship with the travel provider and based on your agreement/arrangement, the travel provider can pay you directly (externally to our system).

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How do I pay owed commissions?

For accommodation providers:

For bookings made via our marketplace and/or where you do not have an existing relationship with the travel provider, our payment module will be used for receiving payments.

In case you have in place an existing relationship with the travel provider and based on your agreement/arrangement, you can pay the travel provider directly (externally to our system).

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Do you provide a payment solution?

Of course!

We offer a complete, beginning-to-end, payment solution module.

Our payment module allows you to easily pay or get paid (as the case may be).

You can use our payment module with existing relationships and of course for bookings made through our marketplace (direct bookings made by partners that you may not necessarily have relationships with).

We support various payment methods such as credit cards, virtual credit cards, debit cards, bank transfers, deposits, PayPal, etc.

Our reconciliation module is fully synced with our payment solution module.

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Can I access special rates, terms, promotions etc?

Yes!

Our platform receives from the accommodation providers and handles, special rates, special terms, special policies, promotions, etc., deploys it and makes it available for you.

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Can I receive/get the BAR?

Yes (and you should)!

Our platform allows our accommodation providers to mark one rate plan or a few rate plans as “BAR” (ex. BAR for flexible cancelation policy and BAR of non-refundable etc.).

For each rate we “send” (make available for) you, we shall also “send” (make available) the BAR and by that, you are expected and obligated to keep intact the hotel’s rate parity and not undercut it on any open site.

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